Welcome to . This Service Fee Disclosure explains the fees that may apply when using our flight booking services. The website is operated by (Entity No. 4214101), located at . By using our services, you acknowledge and agree to the fees described below.
1. What Is Our Service Fee?
is an independent flight booking platform that provides access to flight schedules, availability, pricing, and booking services. In addition to the airline's ticket price and applicable taxes, we may charge a separate service or booking fee for the assistance and services provided through our platform.
2. Service Fee Amount
Service fees may vary depending on the itinerary, passenger type, booking method, fare type, airline, and services requested. The applicable service fee will be clearly displayed during the booking process before you are asked to complete payment.
Important: The service fee is separate from the airline's fare, government taxes, airport charges, and other third-party charges unless specifically stated otherwise.
3. What the Service Fee Covers
- Flight search and booking assistance.
- Processing and handling of reservations.
- Access to real-time flight availability through our booking systems.
- Booking confirmation and related customer support.
- Assistance with eligible itinerary changes, cancellations, or reissuance requests.
4. Airline Fees & Third-Party Charges
Airline penalties, cancellation charges, change fees, baggage fees, seat-selection charges, payment processing charges, government taxes, airport fees, and other third-party charges may apply separately. These charges are determined by the applicable airline, airport, government authority, or service provider and are not necessarily included in our service fee.
5. When the Service Fee Is Charged
The applicable service fee is generally charged when a reservation or requested service is processed. The total amount payable, including the applicable fare, taxes, and service fees, will be presented before payment is submitted.
6. Refunds of Service Fees
Service fees are generally non-refundable once the requested booking or service has been processed, except where a refund is required by applicable law or where expressly agrees otherwise. A refund of an airline ticket does not automatically mean that our service fee will also be refunded.
7. Changes, Cancellations & Rebooking
If you request a ticket change, cancellation, rebooking, or reissuance, additional service fees may apply in addition to any airline-imposed penalties or fare differences. Any applicable charges will be communicated to you before the requested transaction is finalized, where reasonably possible.
8. Dynamic Pricing
Airline fares and availability may change in real time. The service fee displayed during the booking process may also vary depending on the service requested. A displayed fare or fee is not guaranteed until the transaction has been successfully completed and payment has been accepted.
9. Need Assistance?
Our support team is available 24/7 to answer questions about service fees, booking charges, changes, cancellations, and other applicable costs.
Toll-Free Support
Email Support
support@
10. Contact & Disputes
If you have questions regarding a service fee or believe a charge has been applied incorrectly, please contact us at legal@. We will review your concern and provide clarification regarding the applicable charge.