Refund & Cancellation Policys

Welcome to . This Refund & Cancellation Policy explains the rules and procedures that apply when cancelling a reservation or requesting a refund. The website is operated by (Entity No. 4214101), located at . By making a booking through our platform, you acknowledge and agree to this policy and the applicable airline fare rules.

1. General Refund Policy

All refunds are subject to the fare rules and conditions established by the applicable airline, ticketing supplier, and applicable law. The fact that a ticket has been cancelled does not automatically mean that it is eligible for a refund. Before requesting a cancellation, customers should review the applicable fare conditions associated with their booking.

2. Cancellation Requests

Cancellation requests must be submitted through our customer support channels. A request is not considered completed until it has been acknowledged and processed by or the applicable ticketing supplier. Customers should contact us as soon as possible after deciding to cancel a booking.

3. Non-Refundable Tickets

Many discounted, promotional, and economy fares are non-refundable. Where the applicable airline fare rules specify that a ticket is non-refundable, the base fare generally cannot be returned to the customer except where required by applicable law or where the airline voluntarily provides an exception.

4. Refundable Tickets

If the purchased fare permits a refund, the refundable amount will be determined according to the applicable airline fare rules at the time the refund is processed. Any permitted refund may be reduced by cancellation penalties, applicable service fees, taxes that are non-refundable, or other charges imposed under the ticket conditions.

5. U.S. DOT 24-Hour Cancellation Rule

For qualifying air travel bookings covered by applicable U.S. Department of Transportation requirements, customers may have the right to cancel within 24 hours of purchase for a full refund when the booking was made at least 7 days before the scheduled departure. Certain exceptions and ticket-issuance circumstances may apply.

6. Airline Schedule Changes & Cancellations

If an airline cancels a flight or makes a significant schedule change, the applicable airline's refund or rebooking policies may apply. Where a refund is authorized by the airline or required by applicable law, we will assist in submitting or processing the eligible refund request.

7. Refund Processing Time

Once an eligible refund has been approved and processed, the time required for the funds to reach the original payment method may vary depending on the airline, ticketing supplier, payment processor, and financial institution. We cannot guarantee a specific processing or posting date for third-party refunds.

8. Service & Processing Fees

Service, booking, processing, or administrative fees charged by may be non-refundable once the requested booking or service has been processed, unless otherwise required by applicable law or expressly stated at the time of purchase. Airline penalties and third-party charges may also apply separately.

9. No-Show Policy

Failure to appear for a scheduled flight without cancelling or changing the reservation in accordance with the applicable fare rules may be treated as a no-show. No-show penalties may apply, and some fares may become completely non-refundable or lose their remaining value. Customers should contact us before departure if they are unable to travel.

10. Partial Refunds

For itineraries containing multiple flight segments, only certain portions of a ticket may be eligible for refund depending on the applicable fare rules. Once travel has commenced, the refundable value may be recalculated by the airline and could be substantially different from the original ticket price.

12. Contact & Dispute Resolution

If you believe a refund has been incorrectly denied or processed, please contact us at legal@. We will review the matter and, where appropriate, coordinate with the applicable airline or ticketing supplier to determine the available resolution.